Retail Detail Merchandising > Product Recall Services

Product Recall Services

Both Retailers and Vendors have a responsibility and liability to remove all recalled product from the shelves as soon as possible.

  • RDM is able to execute “Product Recall Services” quickly and efficiently
    • Any retailer in the Southeast US including
      • Drug, Food, Mass, Dollar & Club Stores
    • All Categories including
      • Beer, Wine & Spirits
      • Consumables, Dairy, Fresh, Frozen & Grocery
      • Non-Consumables, HBC, OTC & GM
    • Professional, well-trained, properly attired representation

During the “Product Recall Services” the RDM representatives will:

  • Check in with store management upon arrival
  • Assure that all “recall” items are removed from the shelf
  • Remove the shelf tags if instructed by the client
  • Box and remove all product from the store
  • Ship or destroy all recalled product as instructed
  • Report all “recalls” on-line the day of the service
  • Discuss all issues and suggested orders with store management
  • The RDM management audits & tracks all activities daily
  • Communicate important information to Retailers and Clients